FAQ
before visiting
Frequently asked questions
Check-in/check-out
To book a room, click the “Book now” button and make a reservation online, or contact us directly by emailing hotellaxa@hotellaxa.is or calling us +354 464 1900. If you have any questions, feel free to reach out, and we will do our best to resolve any issues.
Check-in at our hotel is at 15:00h local time and check-out is at 11:00h local time.
Late check out is subject to availability but can be requested with a late check out fee until 14:00h.Please contact the front desk directly during your stay to give your request for late check out or in hotellaxa@hotellaxa.is if you would like to book it in advance. if you would like to book it in advance.
Early check in is subject to availability but can be requested with an early check in fee. If you would need to have a guaranteed early check in, you are welcome to book the night before at the full rate. Please contact the front desk to give your request for early check in in hotellaxa@hotellaxa.is.
Rooms & reservation
You can get an upgrade if we have the availability in the requested room category. The upgrade fee varies between rooms.
Extra beds can be requested, subject to availability. All rooms are applicable for this service with the maximum of one extra bed. The fee for the 3rd person is from ISK 6.000 and varies depending on season.
An extra bed for a child is free of charge for children under the age of 6 years.
Cribs can be requested, subject to availability. All rooms are applicable for a crib. Cribs are free of charge.
All reservations booked in our website can be modified or cancelled up to 7 days prior to the check in date. After this the credit/debit card used to make the reservation will be charged for the full cost of your stay. If you do not cancel, modify the booking or if you don’t show up, the fee will be the full cost of your stay.
If you have made a booking through a third-party website, please contact them directly for any changes or modifications. Please email us for more information or assistance to hotellaxa@hotellaxa.is.
In case of a cancellation or modification please contact your travel agent and discuss your options. If you need assistance please email us, to hotellaxa@hotellaxa.is.
Services
Free parking is available on site. We have also charging station for the electric cars.
We have our onsite Eldey Restaurant, the restaurant offers a variety of courses in Icelandic style.
Eldey Restaurant is named after one of the nearby islands of Lake Mývatn. Our goal is to promote local icelandic ingridience and delicious food.
We have on site bar and is open till midnight every day of the week. There is a big selection of drinks, beverages and cocktails.
We have Happy Hour at our bar every day from 15:30 – 17:30 local time.
We can store your luggage in reception hotel before you check in and after you check out.
Unfortunately not.
A laundry service can be done at Daddi’s pizza about 15 minutes drive from the hotel and get picked up the next day.
We do not have a spa at our hotel.
Check the Myvath Nature Baths or ask for more detais at the reception.
We have gaming room with table tennis and darts and pool table.We have decks of playing cards available. The services are for free. Please ask the reception for more information.
If you’ve come to see Iceland’s natural wonders, we can help you choose and book your preferred day tour.
Cehck the Local Attractions to learm more about tours and activities around Hotel Laxa .
If you’d like to arrange things before you arrive, drop us a line at hotelkria@hotelkria.is .
Breakfast
Breakfast is served at our hotel 7:00-10:00 (winter from 8:00) local time.
Breakfast is included in your room rate.
We offer a continental breakfast buffet at our hotel, including but not limited to cereal, bread, fruits, toast, egg, bacon, skyr and pastries. Breakfast is included in your room rate.
For early birds heading off on adventures, we can arrange breakfast boxes, make sure to let our staff now the day before.
We can offer you gluten free bread. In the breakfast buffet you can also find almond milk or other lactose free milk options. Our continental breakfast offers many options for those who have a restricted diet.